An investigation into the use of 3G mobile communications to provide telehealth services in rural KwaZulu-Natal

This article has been made available through the Brunel Open Access Publishing Fund.Abstract Background: We investigated the use of third-generation (3G) mobile communications to provide telehealth services in remote health clinics in rural KwaZulu-Natal, South Africa. Materials and Methods: We specified a minimal set of services as our use case that would be representative of typical activity and to provide a baseline for analysis of network performance. Services included database access to manage chronic disease, local support and management of patients (to reduce unnecessary travel to the hospital), emergency care (up to 8 h for an ambulance to arrive), e-mail, access to up-to-date information (Web), and teleclinics. We made site measurements at a representative set of health clinics to determine the type of coverage (general packet radio service [GPRS]/3G), its capabilities to support videoconferencing (H323 and Skype™ [Microsoft, Redmond, WA]) and audio (Skype), and throughput for transmission control protocol (TCP) to gain a measure of application performance. Results: We found that none of the remote health clinics had 3G service. The GPRS service provided typical upload speed of 44 kilobits per second (Kbps) and download speed of 64 Kbps. This was not sufficient to support any form of videoconferencing. We also observed that GPRS had significant round trip time (RTT), in some cases in excess of 750 ms, and this led to slow start-up for TCP applications. Conclusions: We found audio was always so broken as to be unusable and further observed that many applications such as Web access would fail under conditions of very high RTT. We found some health clinics were so remote that they had no mobile service. 3G, where available, had measured upload speed of 331 Kbps and download speed of 446 Kbps and supported videoconferencing and audio at all sites, but we frequently experienced 3G changing to GPRS. We conclude that mobile communications currently provide insufficient coverage and capability to provide reliable clinical services and would advocate dedicated wireless services where reliable communication is essential and use of store and forward for mobile applications.The Royal Society, United Kingdom

Telerehabilitation In South Africa – Is There A Way Forward?

South Africa, like the rest of sub-Saharan Africa, has a disproportionate burden of disease and a shortage of health professionals. Telemedicine has been identified as a possible way of overcoming part of the problem but telemedicine has not been widely adopted. In the public sector hospitals in South Africa which serve 82% of the population there are 2.5 physiotherapists and 2 occupational therapists per 100,000 people served. The extent of telerehabilitation in South Africa is unknown. A literature review of telerehabilitation found no papers from South Africa. A survey of the heads of university departments of physiotherapy, occupational therapy and speech and language pathology revealed limited knowledge of telerehabilitation. Telerehabilitation services are confined to follow-up of patients at some institutions by telephone, fax or email. There is need to raise awareness among therapists if telerehabilitation is to become a reality in South Africa.  Future actions are outlined

Technology enhanced learning for remote nurses in KwaZulu-Natal.

The paper describes a project at the School of Nursing at the University of KwaZulu-Natal in Durban South Africa to increase access to university based education through the use of videoconference specialist education for nurses in rural areas of KwaZulu-Natal. Objectives: To evaluate the perceptions of lecturers and participants on the use of video-conferencing for nurse education. METHODOLOGY: Two surveys were conducted: a perceptions survey with lecturers of the School of Nursing and an initial and second survey with participants of a pilot advanced midwifery education programme conducted by video-conferencing. RESULTS: Both participants and lecturers had very little prior experience of video-conferencing, but felt that it would increase access for rural nurses to high quality specialist education. Concerns were mainly about technical issues in running and conducting the sessions and the application of progressive education strategies using this technology CONCLUSION: Videoconferenced academic specialist nursing programs would provide technology enhanced learning for remote nurses in KwaZulu-Natal, but for optimal use, the presenters need to be trained in the use of VC